“IT Practice has proved to be invaluable in supporting my endodontist office, from setup to integration of hardware and software.  They were not only able to provide live feed on my microscope, but also to take still images from it, as well as being able to incorporate all of my digital X-ray needs. IT Practice continues to provide on- and offsite solutions, and I definitely recommend them to any dental office.”

Ryan Burleson, DDS – Apex Endodontics, Apex, NC

“I can’t thank you enough for the professional and quick response you provided for this customer. The fact that you share our sense of urgency, and responded accordingly is exactly what I look for in an NSP. This was particularly crucial in this case given that; this is a National Account, the original installer no longer covers this territory, and the only other NSP did not have a certified technician available. As usual – you and your staff stepped up to the plate and provided excellent support. Please pass on my warmest regards and highest accolade to your team.”

Randolph Simmons, Carestream

“This is just a note to let you know that we REALLY appreciate the way your technicians helped us last week while we were all working to get the office ready. They kept their debris under control, made recycle trips to the cardboard dumpster(!), kept a positive attitude toward our guys working around them, and generally made it painless for all of us working with them in the space. We assure you that is not always the ‘norm’ for vendors working for the Tenant in upfit projects.”

Jim Edney, Red Rhino Company

“It’s been about one month now that we’ve been on our new system. I just wanted to let you know that we couldn’t be happier with the way things are working out. The installation and system integration could not have been smoother. I want to thank you and all the people at IT Practice that helped with planning, installation and training with our new computers and digital x-ray equipment. It has been a pleasure working with all of you.”

Alan Bernstein, DMD, Richmond, VA

“When our server failed one afternoon, Wes from IT Practice came to my office immediately and got me up and running the very next day before 8am! I am extremely happy. He really came through for me. All of you guys came to our rescue. I’m very grateful.”

H Winslow Rogers, DDS, Rocky Mount, NC

Dr. Jeff Chauvin, Dallas N.C., told us “he has never worked with a team that was as good as our technical installation team”. He felt they were top notch, even when he kept adding things and asking questions. They always took the time to keep him informed. He said he “was so lucky to have found IT Practice and would recommend us to anyone!”

Dr. Jeff Chauvin, Dallas NC

“ I am writing this on behalf of all of us here at Dr. Ward’s office. Recently, our office in Wilmington experienced a fire which left us unable to use any of our equipment. It was a high-level crisis, to say the least! We were so relieved that IT Practice was able to work through the weekend to give us access to our data so we could contact our scheduled patients. We have worked with IT Practice for approximately three years now and have always been pleased with their service. Their team’s skilled work and commitment to helping us access our server went above and beyond the call of duty. Thank you so much for your quick response. Words cannot express my gratitude. There are going to be several phases as we get our office back up and running over the next ten to twelve months. We are so glad that IT Practice will be supporting us throughout this process.”

W. Christopher Ward, DMD, Wilmington, NC

“Thank you for your quick response to my requesting a meeting. I want to first apologize to you for not having chosen IT Practice to install our equipment. We’ve been using your services for the last six years and I allowed price to dictate my decision to use another company and that was a major mistake. I also thought that since this well-known IT provider represented our specific software, they would be able to make it a smoother transition. Unfortunately, nothing could be further from the truth. It has been an absolute disaster. After 5 weeks, they have spent more than 10 days in our office trying to get the equipment installed only to determine in the end that there may be a problem with their computers. It has been a tremendous burden on our practice trying to manage our day to day operations, with an unstable system and not having access to things that we normally do. As a result, I have lost all confidence in the IT provider we chose. I am so happy to know that IT Practice is willing to re-instate us as clients after leaving you for another IT company. Thanks so much for being willing to bail us out of an unfortunate decision.”

Joseph D. Adams, DDS, Reidsville, NC